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The Carillon — A Cross Keys Village Blog for Harmonious Aging


Stop Dreaming, Start Living!

Thursday, December 21, 2017

Cost vs. Value With more than 2,100 “likes” and a daily post, the Cross Keys Village Facebook page is a great way for friends to keep a finger on the pulse of the community. Our Facebook visitors often ask us to add a price range, a feature that is available for all business pages. However, Facebook limits the options for their price range to $, $$, and $$$, as if we were a restaurant. So… which is it for Cross Keys Village? $, $$, or $$$? As people say these days, “it’s complicated”, or – to be even more confusing – all of […]
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Let’s Talk Turkey

Wednesday, November 8, 2017

The holiday season is an ideal occasion to check on your older parents’ situation, especially if you don’t see them too often during the rest of the year. Every week over the phone Mom and Dad assure you that all is well, but seeing them face-to-face for the first time since July 4 can be a reality check. Therefore, we have put together a list of 8 potential concerns for you to address whenever the “right time” presents itself during a family gathering. Be sure to keep such concerns as small side dishes, so that worries don’t turn into the […]
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Coping Spiritually

Monday, June 19, 2017

It would be a pointless exercise to compare and to rank life-altering diagnoses, but a diagnosis of dementia can be cruelest of all in how it affects the present, the future… and even the past. When a father progressively fails to recognize his adult daughter, for instance, the daughter herself may feel that whole albums of her own memories are being tossed onto a dust heap, raising painful questions about mind, spirit, identity and consciousness. At such times, leaning on one’s faith can be a powerful resource. Time, as measured by calendars and clocks, accentuates the pain associated with neurocognitive […]
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10 Years of Butterfly Release

Wednesday, May 17, 2017

Cross Keys Village leaders had no way of knowing, back in the spring of 2008, that the Butterfly Release by the pond would become a community tradition as well as a great way to enjoy spring weather with family and friends. Releasing a butterfly (usually in memory of a departed loved one) is a special experience, especially when they take their time to warm up their wings in the sunlight before taking flight, lingering a moment amongst the crowd, and floating into the trees. Over the years, the event has become increasingly family-centered, with activities such as face painting and live […]
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Dignity: A Work in Progress

Friday, March 31, 2017

As a provider of services for seniors, including some frail seniors, Cross Keys Village is keenly conscious of the need to preserve and to foster the dignity of the population we serve. The dignity of seniors – just like the dignity of other groups – is a concept that is constantly changing. A husband opening a car door for his wife was once a sign of respect. Today, most wives would be happier with an offer to share house chores fairly. The concept of dignity evolves… and we need to follow, or better yet, to lead. Cross Keys Village has […]
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Releasing a Spark through Music

Friday, December 23, 2016

Memory care education is my main responsibility as the Memory Care Coach at Cross Keys Village. I provide the team with various approaches, communication tips and updates in the field of dementia care. But I recently was reminded that… it is one thing to teach about it and another to experience it. Recently, the Memory Care team at Cross Keys Village launched a new program called “Music and Memory.” This program is designed for individuals with a diagnosis of dementia, and we equip them with a personalized iPod that has their favorite music style programmed into it. With the help of […]
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The Heart of Communication

Friday, October 28, 2016

Four Events During National Caregivers Month As the Director of Memory Support, I am honored to offer four free events on our campus that are designed to support, inform and recharge the remarkable men and women who spend time, energy and resources while taking care of a loved one. These events are free and open to all, but space is limited. RSVP is required for all of them, and more detail is available below. On November 7 and 15, we have organized well-deserved breaks for active caregivers. Because one size surely does not fit all, we have prepared a special pamper […]
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The Hearts Behind the Awards

Monday, October 10, 2016

As in years past, the Evening Sun in Hanover and the Gettysburg Times polled their readers (and web visitors) to determine our region’s top picks for providers of various services. Cross Keys Village is proud to share that we won the award, in the Senior Living category, in both contests. We are fortunate to be located near distinctive towns with strong identities, and to have two vigorous local newspapers we can call our own. We are grateful for the recognition and the loyalty of our neighbors. However, we are conscious that we owe our awards to our team’s excellence and dedication. […]
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Make a Joyful Noise

Wednesday, August 10, 2016

The people who call Cross Keys Village home have always enjoyed music in many forms. Villagers are invited to join three musical ensembles; sing-alongs take place regularly; and various concerts, covering all musical styles, keep everyone’s calendar full. However, during the last few weeks, music has brought us one new face on campus, that of Music Therapist Pauline Jarvie. Pauline’s work here is yet another out-of-the-box idea from Director of Community Life Mary Van Buren, and the idea has caught on right away. “Music Therapy is nothing like music performance or music appreciation,” Pauline explained to us. “It is a […]
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Start Thinking Now

Friday, July 22, 2016

Whether you are nearing retirement, or already enjoying your so-called golden years, it is not too early to become familiar with the options that will be available to you as you age further. Even if you do not anticipate needing what a senior living community has to offer, no one knows for sure what the future holds. By understanding what your options are, you will be better equipped to make an informed decision when – or if ever – the time is right. When Should You Start Looking? While there is no set-in-stone timeline, it may be advisable to wait until you’ve adjusted to being retired before actively researching […]
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You Could Hear a Pin Drop

Thursday, June 16, 2016

A few months after my colleague Jennifer Holcomb initiated a Memory Care Education program at Cross Keys Village, with which I was associated as I helped create the accompanying material, I became convinced that we were collaborating on a project of exceptional value. Thinking that other senior living communities would benefit from hearing about this initiative, I submitted a proposal to LeadingAge PA (the association of nonprofit aging services providers) to make a presentation at the next annual conference. The process for such presentations at LeadingAge is very competitive. Judging it unlikely that we would be selected, I told no one but Jenn about […]
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Knowledge is Power

Sunday, June 5, 2016

When you need to find out quickly about senior care… Many older adults, after a few years of retirement living, start actively planning the next chapter in their lives (downsizing, getting their “affairs in orders,” and preparing for the physical challenges of old age). Others prefer not to plan, or do not start planning early enough. Such individuals are likely to find themselves at a disadvantage during a crisis. They have little knowledge of senior living and much of this knowledge is inaccurate or incomplete. Naturally, those who can will ask their children for help. The children, you guessed it, […]
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Memorable Time at the Memory Café

Wednesday, May 11, 2016

One of the things I wasn’t fully anticipating when I created and co-led the first Early Stage Dementia Support Group almost a year ago at the Hanover Hospital, is how close together the group participants would get over the eight-week span of the sessions. I sensed a genuine feeling of loss when it was all over, knowing that the individuals with the early-stage dementia diagnosis and their caregivers (usually a spouse) would be back on their own, so to speak. And then it occurred to me: why not meet again now and then, almost like a booster shot, so that […]
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A “New” Champion on the Payroll

Monday, April 25, 2016

At Cross Keys Village, we are absolutely passionate about our workplace culture. We strive each day to foster unity, positive energy, fulfillment, and joy as we achieve our mission to enrich the lives of older adults. Our culture development efforts are focused on employee engagement and development of our managers through servant-leadership principles. Our workplace spirit should foster joy and fulfillment as we go about challenging work. To support the ongoing development of our culture, we recently created a new part-time position we call “Champion of Employee Engagement.” While culture development is the role of all leaders, we wanted to […]
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No Secret to Improving Morale

Wednesday, March 16, 2016

Over the past year, my colleague Sherry Vincion and I have done many things to improve the morale of the team in both the Housekeeping and the Laundry departments. We had a picnic in the pavilion for environmental services appreciation week, an ice cream at the Half Pint Creamery in McSherrystown, and a breakfast to celebrate having no “tags” in either department in our State Inspection. On the healthier side, we started a group to support each other in shedding a few pounds and exercising together at the Wellness Center. We did simple things such as printing up a logo […]
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Recharging… with Youth

Friday, January 29, 2016

In the Welcome Center at Cross Keys Village, we hear daily the reasons why visitors are considering a move to a senior living community. A fairly commonplace reason is the feeling that you have become a stranger in your own neighborhood: where everyone used to be your age and share a pace of living similar to yours; now you have less and less in common with those young parents next door… and you can feel isolated. Reading this may convey the idea that older adults are looking for a ghettoized environment where life is gentler and slower, free from the […]
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You Are Not Alone

Thursday, December 3, 2015

Support groups exist to bring people together who are facing similar issues and to allow individuals to draw support from others who are experiencing the same illness, life change or relationship challenge. A support group is not a formal therapy session but it can nevertheless provide education, structure, and ultimately hope. Through my work as the Director of Memory Support at Cross Keys Village I have had the privilege of facilitating two support groups within the Adams and York County area. I know firsthand that participating in an Alzheimer’s or another related dementia support group can help decrease feelings of […]
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Deserved Appreciation

Wednesday, November 11, 2015

One of my favorite activities at Cross Keys Village is the annual Veteran’s Day Breakfast, sponsored by Gettysburg VFW Post 15 and held in the Terrace Café for vets in the Health Care Center. The honorees get a nice breakfast, served to them by President Jeff Evans, COO Joy Bodnar, senior administrators and team members from the Health Care neighborhoods. The Community Life team compiles background on the vets’ service, which is read after the meal, and VFW Post Commander Bill Hewitt gives each person a certificate of appreciation, accompanied by a handshake and a smart salute. Some frail residents […]
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Thriving in Extreme Old Age

Monday, November 2, 2015

When Pennsylvanians vote in their local elections this week, at least three of those eligible for Oxford Township Precinct #2 in Adams County will have a little more experience than most others – each is more than 100 years old. As voters, they are hardly in the minority at Cross Keys Village, where well over 75% of all villagers and residents are registered to vote. Nor are they untypical in remaining active: When a dozen or so residents gathered to make crafts for the Christmas Holiday Bazaar on November 28, a centenarian was among the crafters. When a “big band” and […]
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Dementia Affects Everyone

Wednesday, September 2, 2015

As the Vice President of Advancement at Cross Keys Village, I am honored to be in charge of a capital campaign towards the construction of our new Memory Care Residence as well as a dementia-focused Education Endowment. While working on this project, I have become increasingly aware that dementia affects almost everyone you and I encounter. Last week marked the beginning of the public phase of the campaign, and it is my turn to share a personal connection with memory impairment disorders. Nearly seven years ago my father-in-law was diagnosed with Parkinson’s Dementia. Before the disease surfaced, he had been a healthy, active man who […]
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CCRC not a Conveyor Belt

Thursday, August 20, 2015

Continuing Care Retirement Communities (CCRCs) are a popular senior living option in our region. The Chambersburg to Lancaster corridor is rich with several such communities, offering to today’s retirees an active, healthy lifestyle and valuable answers to their financial and health-related “what-ifs.” First-time visitors to a modern and comprehensive CCRC like Cross Keys Village are impressed with the beautiful Residential Living accommodation, the great programming and thoughtful assistance in Personal Care, and the compassionate care and expertise in the Health Care Center. At the end of the day, however, first-time visitors may debrief at the kitchen table and come to […]
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1961: a New Label… and the First Chicken BBQ

Wednesday, July 22, 2015

When the grills are fired up, the shoppers start perusing books, crafts and baked goodies, the shiny classic cars arrive, and the first youngster enters the Moon Bounce, the Chicken Barbecue at Cross Keys Village will be underway for the 55th time. All those years make this event an important part of CKV’s history and heritage, but it shares that anniversary with another important development: it was 55 years ago that what was then known as the Church of the Brethren Home became a nursing home. The original 1908 home, near Huntsdale in Cumberland County, was founded as what was […]
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A Well-Lived Life

Sunday, June 14, 2015

One of the most anticipated standing appointments on my mental calendar won’t take place this year: I won’t take Katie Kopp’s picture stirring the pot at our annual Apple Butter Festival. Katie passed away May 24. She was 100 years old. I was looking forward to photographing a 100-year-old stirring the apple butter, especially one who had made it a point to have that picture taken every year. I’m very sorry it won’t happen now, but I can still celebrate Katie Kopp’s long life, and I can marvel at how it intertwined with Cross Keys Village’s mission statement: “A Brethren […]
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The Wheels on the Bus: a Tribute

Saturday, May 2, 2015

As the Director of Community Life, it has been my joy and my privilege to stretch the notion of “activities” for the residents in our Health Care Center. Over the past few years, we have increased the number and the scope of our trips outside the community. The residents who participate have enjoyed these trips, and Community Life receives great feedback afterwards. However, dreaming up ideas is the easy part. I wish to pay tribute to the capital role played by other departments, especially Transportation. Leaving the security of our campus with a group of Health Care residents, each one […]
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Reading the Subtitles

Thursday, April 2, 2015

Foreign movies with subtitles are an acquired taste, but with maturity such movies become most enjoyable. The subtitles allow those with some degree of hearing loss to “catch” all the dialogue. In truth, some of us turn the subtitles on when watching films in English, especially British or Australian movies in which the actors speak with a strong accent. At the Welcome Center at Cross Keys Village, we often hear a certain line of dialogue, and even though our visitors say it in English, we can see subtitles lighting up at the bottom of an imaginary screen. The spoken sentence is: “We […]
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Community Space – Sacred and Otherwise

Sunday, March 1, 2015

At a recent and well-attended breakfast event, it occurred to me once again how everyone in the greater community appreciates our Nicarry Meetinghouse. Meetings are held there, as are educational presentations, concerts and even theatrical productions. The Meetinghouse can accommodate 200 people for a meal. Business expos fit the space nicely, as does the Team Member Christmas Party. Oh, and it happens to be our church too, home of the Faith Community. That, of course, is its primary use, and for people from some faith backgrounds, this idea of having the “sacred space” of a church also serve these other […]
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Time for Love

Friday, February 13, 2015

On this eve of Valentine’s Day, I will try to explain what I have gathered about love and retirement communities. Villages like Cross Keys Village are neither hotbeds of romance nor graveyards of romance. Imagining these extremes would be the job of television writers, I suppose. Reality, as always, is much more subtle. It is true that older adults do not have the obsession with matters of the heart that they did 50 or 60 years earlier. Not only have hormones leveled off, but the passing years have also brought wisdom and a sense of proportions. However, while Cross Keys […]
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Living History

Thursday, January 22, 2015

One of Trenton Greenawalt’s passion is living history. This passion has given him a special connection with individuals whose memory impairment causes them to take refuge in the past. Trenton hails from Virginia, and he grew up in a family with a deep sense for historic preservation. He graduated from Bridgewater College in Virginia as an art major. His first contact with Cross Keys Village was in 2005, when he made the decision to volunteer full-time for 18 months on our campus under the auspices of Brethren Volunteer Services. During that time, he quickly became aware of a strong calling to […]
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Who was James Quinter?

Sunday, December 14, 2014

What do we know about the men whose name we “borrowed” for our two new Country Homes models? James Quinter (1816-1888) was a man of many talents. He was an elder/minister in the German Baptist Brethren church, now known as the Church of the Brethren, and he served as Writing Clerk for the denomination’s Annual Conference for 29 years. He was an educator – president of what would become Juniata College – and the owner and editor of the Gospel Visitor, a periodical that eventually became the Messenger, the Church of the Brethren’s official magazine. He also had a great […]
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Courageous Cowboy

Sunday, November 16, 2014

Glen Campbell is not the first top-rank celebrity to be stricken with Alzheimer’s disease: the names of Charlton Heston and Ronald Reagan quickly spring to mind among those who have suffered in the decades since the disease became a household name. However, Glen Campbell may be the first public figure whose cognitive decline was widely shared with an audience, first during a protracted farewell tour, and finally with a full-length documentary film about the circumstances surrounding the tour: Glen Campbell: I’ll Be Me. (Glen Campbell resides today in an Assisted Living community specialized in memory care.) I was privileged to be […]
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Finding Joy in China

Sunday, October 12, 2014

I feel very fortunate to have been invited by Mennonite Health Services (MHS) Alliance to present on various topics related to Dementia Care in Beijing, China. MHS is partnering with the Chinese Christian Council to develop “Centers of Excellence” for elder care throughout China. I was part of the third group from the United States to take part in an annual conference and site visits to further this partnership. In addition to being impressed by the dedication of the conference attendees, many of whom traveled great distances from rural regions of China, I was deeply touched during our site visit […]
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Four Irons in the Fire

Thursday, September 18, 2014

When I look back at the time, two years ago, when I started in my position as President CEO of Cross Keys Village – The Brethren Home Community, I realize today that I was not prepared. I was not prepared for the wonderful energy radiating at the core of this ministry, or for the imagination and the positive determination of our residents, our team members… not to mention our generous volunteers and donors. My purpose in jotting down these lines is not to enumerate our accomplishments in the last two years. Rather, I wish to share with you four exciting […]
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Spouses Follow Generous Tradition

Monday, August 25, 2014

Such a beautiful quilt, but was it really worth $10,970 in installments of more than $210 a week? Ethel Pease thought so, and she had a plan. What she actually did was bid 500 hours of her time for the quilt, committing that time to volunteering at Cross Keys Village. In doing so, she followed an elite group in the cherished 30-year-old campus tradition of selling one special quilt at each year’s Chicken Barbecue & Auction to the highest bidder in volunteer hours. The winning bidder has to work the hours over the next 12 months and then receives the quilt […]
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Commemorating Our Genesis

Tuesday, July 29, 2014

One hundred and six years ago today (July 29), about 125 people gathered outside a large farmhouse in the Cumberland County community of Huntsdale to dedicate an “old folks home” for members of what is now the Church of the Brethren, Southern Pennsylvania District. That celebratory day followed five years in which funds had been raised for the purpose and an even longer period during which German Baptist Brethren church members had debated the biblical grounding for such an organization, as opposed to having each congregation provide for the needs of its own members. This new mission of the church was in […]
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We’ve Started a Little Spreadsheet…

Wednesday, July 9, 2014

We regularly sit down in our sales office with individuals who get right to the point: “We are visiting many communities, and we’ve started a spreadsheet to compare them objectively.” Honestly, we love this approach… even if it is all wrong in the end. We love the spreadsheet because when the time comes to tally up the score, Cross Keys Village will have more boxes checked than most communities in any price range. If you are starting your own spreadsheet after visiting two or three villages, we humbly suggest that you pay special attention to the following categories: Presence of a strong Memory Support […]
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No Staff, no Budget… no Problem

Sunday, June 22, 2014

Prior to 2009, our then administrator Dave Gerber and I had numerous discussions following requests to expand on-campus transportation. The discussions always seemed to end with the same question: “How will we pay for this?” By 2009, Dave’s vision began to take shape. As I stopped by his office once again to discuss transportation, he informed me that I needed to find a vehicle for the campus shuttle program. When I reminded him I didn’t have enough staff to drive around the campus all day long, his reply was: “We can ask volunteers.” After numerous meetings with Volunteer Services, and […]
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The Paid-in-Full Illusion

Sunday, June 1, 2014

“My house is paid off. Why on earth would I want to join a program with a monthly service fee attached?” This is a fairly common question in our office, and one that took me a while to answer properly. With time comes practice and nowadays, after assisting hundreds of families with their senior living decision, I know how to help visitors put their house into perspective. First, you may be mortgage-free and own a clear title to your property, but houses are never paid in full. Think of the money you have spent recently (or need to spend in […]
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Grace and Grit, That’s Our Mary

Thursday, May 15, 2014

Dreamers are a dime a dozen; effective strategists are harder to come by; dreamers who can strategize to make dreams come true reliably are a rare species. We are fortunate to have one of those as our Director of Community Life, Mary Van Buren. Mary is a talented individual who thinks outside the box – while making sure that everything inside the box is in good order. She has exploded everyone’s notion of “activities” with her determination to offer our residents a life without limitations, without neglecting perennial favorites such as crafts, music and bingo that remain on the menu […]
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Commemorating the Holocaust with my Elders

Saturday, May 3, 2014

Team members at Cross Keys Village are encouraged to share their passion with residents, notably through the Discovery Courses, our lifelong learning series covering wide-ranging subjects. This past week, I had the great honor to offer villagers a presentation to commemorate Yom HaShoah, or Holocaust Remembrance Day. Unlike many young adults, seniors understand the dynamics of World War II, and of the genocide of European Jews which is inextricable from the war. What then would be my goal in talking about the Holocaust to a group of older adults who are basically aware of the facts? A temptation would have been to […]
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Look Both Ways at the Yellow Light

Wednesday, April 16, 2014

Individuals who join a CCRC at the Residential Living level have the peace of mind of knowing that they will have priority access to the nursing and rehab programs if ever needed. This is often understood as meaning: “If you go to the hospital, we’ll make sure we keep a bed open for ya!” It is, in fact, much more than that. Let us explain. When the Admissions Coordinator in a Health Care Center reviews a nursing referral from the hospital, she takes a good look before verifying insurance coverage. If the hospital patient requires care that the facility is […]
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Beauty Then and Now

Wednesday, March 26, 2014

There was a resident in the early days of the home who did not like having her hair shampooed. She would go outside and hide behind a tree so the helpers would have to go look for her. This lady was very stout, and she couldn’t hide well, in part because she tended to choose small trees. Maybe it was an experience from that early resident’s childhood that caused her actions, but maybe it was something that could have been overcome by the right environment. Today we have few problems of that sort, and people flock to both salons on campus. […]
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A Welcome Touch of Madcap Spirit

Sunday, March 2, 2014

In the screen comedy Quartet (which takes place in a home for retired classical musicians), new resident Maggie Smith gets a good laugh when she mutters: “This is not a retirement home, it’s a madhouse.” The movie is rather a trifle, with little new to say about aging or about music, but the line has stayed with me. I almost wish I could use it as the tagline for Cross Keys Village, instead of our more mainstream tagline “Exceeding your expectations for affordable, worry-free and purposeful retirement living.” I am writing this only half in jest. In my position, the hardest […]
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Focus on Safety – Part II

Thursday, February 13, 2014

As the RN-Risk Manager at Cross Keys Village, MOD is at the top of my mind. No, you will not see me in go-go boots and a mini-skirt. It’s not that kind of MOD.  My MOD (or experience modifier) is an adjustment made to our workers’ compensation insurance premiums, and which reflects past work-related injury claims. Just like that mini-skirt, you want the MOD to be tiny. If the MOD equals 1, an organization pays exactly the average premium compared to its peers. If it is more than 1, they pay more; less than 1, they pay less. Between 1997 […]
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Size Brings Privilege… and Responsibilities

Wednesday, February 5, 2014

The Adams County Commissioners try to get out of their offices in Gettysburg as much as possible, so when they gave their “State of the County” presentation January 30, they came to New Oxford and our own newly dried out Nicarry Meetinghouse. Attendance wasn’t great – it was very cold – but as County Commission Chair Randy Phiel noted, Cross Keys Village is one of the largest employers in Adams County, and we’re part of the economic engine of the region in other ways, too. We buy a lot of products and services as an organization, besides what is spent by everyone […]
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Focus on Safety – Part I

Sunday, January 26, 2014

My heart broke when I heard the news of the fire that occurred last week at the Résidence du Hâvre nursing home in L’Isle-Verte, Québec, Canada. The appalling loss of life and the ghastly sight of ruins encased within a thick coat of ice should raise questions about safety in the mind of everyone with a spouse or a parent in a long-term care facility. My purpose here is to reassure readers from our area that the possibility of such a calamity in an American nursing center is remote. Without wishing to tempt fate, it is good to know that […]
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A Platform for You to be Heard

Monday, January 20, 2014

Having a spouse or a parent in a nursing center brings along a deep and often difficult adjustment for a husband, a wife or an adult child. As the administrator of the Health Care Center at Cross Keys Village, I can tell you there is no “right” way for a family member to go through this adjustment. Not being able to care safely for a loved one at home becomes a new reality, to which every family reacts in its own individual way. We team members expect a wide range of responses from family members, and we do not pass […]
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What a Name: Wealthy Burkholder

Friday, January 10, 2014

Wealthy and her husband Daniel were the first on-site authority figures in the infancy of this organization. When the Church of the Brethren Home opened its doors in June of 1908, she was the “matron,” and he was the “steward.” In today’s terms, you might think of her as the administrator and him as the chief operating officer. For the first residents, she was the person most responsible for their care. There weren’t many back then. “The Home” quickly filled up, but there were just 10 rooms at the outset in the farmhouse at Huntsdale. Still, it must have been demanding, and […]
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One More Resolution for 2014

Friday, December 27, 2013

This is the time of the year when magazines publish lists of New Year’s Resolutions. For the young, resolutions are clear goals: The young adult has plenty of time to lose weight, save money, excel in the workplace, perform home and car maintenance, and be the best spouse and parent that he or she can be. The young person’s resolutions reflect potential for growth, progress, and gain. As we get older, resolutions are more focused on minimizing or delaying loss. They contain an element of urgency. The older person’s resolutions often imply a looming threat: Keep walking because if you don’t, you will become an […]
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More Than Just a Building

Tuesday, December 17, 2013

We at Cross Keys Village have the luxury of a large, state-of-the-art Wellness Center for residents, team members and public members to enjoy.  Since it was completed in 2009, the word has spread about it and I receive calls regularly from individuals in other communities, wishing to come over and discover what we do.  While I always enjoy hosting such visits, I am often surprised when the conversation remains focused on the facility itself rather than on the programs we offer.  After answering my guests’ customary questions about our unisex locker area, the chemical disinfectant we use for the pool, […]
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What the Middle-East is to Oil…

Sunday, December 1, 2013

As a so-called senior living expert, I volunteered last summer to help a friend of mine, Mary, compare options for her mother. Mary’s mother is still independent but her mobility is compromised, she doesn’t see other people much, and she eats too little. This sounded right up my alley, so I told Mary I would get back to her with the top five choices in her city, which happens to be Tucson in Arizona. To my surprise, I found not one not-for-profit CCRC in a city of 525,000. I contacted a handful of communities. Three of them sounded appealing and […]
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Do you have a question or comment? We’d love to hear from you. Fill out the short form and we’ll have a staff member follow up with you, or you may call us at (888) 624-8242.