Meet a few of the 700 team members – give or take – who share the goal to provide the optimal quality of care, quality of service, and quality of life to those they serve. The combined senior living experience of this small but representative group exceeds 450 years!
My calling is to achieve organizational excellence so the mission is fulfilled and lives are impacted for good.
Chief Operating Officer
My calling is to make an eternal difference.
Vice President of Finance
My calling is to continually monitor our internal controls while remaining fiscally strong and providing a high level of care for our community.
Vice President of Human Resources
My calling is to create a safe working environment that promotes respect and caring attitudes, allows development and personal growth and encourages open communication, while having fun along the way.
Vice President of Advancement
My calling is to help secure quality care for those who may not be able to afford it.
Vice President of Sales and Marketing
My calling is to address the senior consumer as an individual - not a stereotypical group - with honesty and respect.
Residential Living Administrator
My calling is to support seniors in having a successful retirement journey.
Personal Care Administrator
My calling is to provide a welcoming environment that promotes individuality and celebrates life.
Brookside Personal Care Administrator
My calling is to be a light during difficult times and to spread God’s love to those I serve.
Health Care Administrator
My calling is to create an environment where exceptional care is consistently provided by a talented and fully engaged team.
Operational Services Administrator
My calling is to provide a safe, well maintained, beautiful and inviting community for all who visit, work and live at Cross Keys Village.
Director of Nursing
My calling is to empower everyone I touch to achieve their highest potential every day.
Director of Memory Support
My calling is to follow God's command to serve and love one another through acts of service.
Director of Pastoral Care
My calling is to be a part of people's lives, to preach the Word, to teach the Bible, and to be a good listener and spiritual leader.
Communication / Gift Officer
My calling is sharing news about our organization and developing opportunities for giving.
Campus Supervisor / Catering
My calling is to facilitate moments of fellowship and celebration for families, teams, and groups - large and small.
Resident Support Coordinator
My calling is to be a presence and a resource for individuals and families in need of assistance with the expected and unexpected challenges of the day.
Director of Community Life
My calling is to provide our residents with a life without limitations.
Director of Safety and Transportation
My calling is to do for others what others can no longer do for themselves.
Volunteer Services Manager
My calling is to lead volunteers to serve our organization with a dedicated heart.
Director of Wellness
My calling is to inspire our aging population that there are no limitations to physical, mental and spiritual wellness.
Move in Coordinator
My calling is to please others and lend a helping hand to those in need.
Human Resources Organizational Partner
My calling is to find the best candidates for our open positions.
Senior Retirement Counselor (Residential Living)
My calling is to help seniors understand that their retirement can be productive, active and meaningful.
Retirement Counselor (Residential Living)
My calling is to prove that nothing should stop you from enjoying the activities you love and learning new ones.
Personal Care Marketing Specialist
My calling is to be a trusted, reassuring ally through transition and changes in life.
Admissions Counselor (Health Care Center)
My calling is counseling and assisting individuals through life-changing events.
Admissions Counselor (Health Care Center)
My calling is to utilize my social work skills to assist residents, guests, and family members through a difficult time.
Board of Directors
- James W. Balthaser – Chair
- Bonnie G. Ferrence
- Melvin L. Fleming
- Mark R. Henry
- Jacob E. Hershey
- Brett A. Hoffacker – Treasurer
- Dianne S. Hollinger
- Harold H. Horst
- John D. Miller, Jr – Assistant Secretary / Treasurer
- Sharon E. Myers
- Traci Rabenstein – Vice-chair
- M. Ann Rinker
- Paul E. Schildt
- Rosemary L. Stoner – Secretary
- Donald N. Zigler
- Jeffrey M. Evans